At Mahita Jewels, we ensure the highest quality in our products. However, please read our return and replacement policy carefully:
- No Returns: We do not accept returns unless the product is damaged during shipping.
- Replacement for Damaged Items: If your order arrives damaged, we will replace it with the same product.
- Unboxing Video Required: A clear unboxing video is mandatory to process any replacement request.
- Return Shipping: Customers must return the damaged item to us, as we do not offer a pickup service.
- 24-Hour Damage Reporting: Any damage must be reported to us within 24 hours of delivery.
For assistance, contact us on WhatsApp: +91 8220258777.
